What is the time frame for a refund to be processed?

This can vary depending on the circumstances of the cancellation, and also on the airline's procedures. Some refunds can take up to 12 weeks or longer to get back from the airline. Many refunds can be processed within 10 working days. However, we cannot guarantee a specific time frame. It is always a good idea to have travel insurance, as a financial loss may be able to be recouped by making a claim. It is always our intention to get your funds back to you asap.